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Housing and Energy Services


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Home Weatherization
Assistance Program
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Also simply referred to as "Weatherization," the Home Weatherization Assistance Program (HWAP) is a designed to improve energy efficiency, reduce energy consumption and ensure safe environments for income eligible households.  Qualifying households receive:
  • an on-site inspection and energy audit

  • safety testing for combustion appliances

  • energy saving education

  • cleaning and tune up of heating system

  • installation of measures identified in the energy audit

Additional assistance may include repair or replacement of combustion appliances, air sealing measures including window and door repair, caulking and door seals, insulation of attic, sidewalls, floor, or other measures as indicated by audit.

To make it easier to apply, we now have our application forms available here for your convenience.  Click the button below for a copy of the application forms, print it out, fill it in and send it back to us.

Click here to find out if you qualify


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Home Repair Services


Non-emergency, minor home repair and accessibility modification can be provided on a limited basis.  Monies received from Area Agency on Aging 11, Inc. helps to fund repairs for individuals in Ashtabula County age 60 and older.  Monies from United Way help to fund repairs for income eligible households.


In addition, for Ashtabula and Geauga County, the Emergency Home Repair Program can fund larger repair projects such as roof repair, electrical and wiring, foundation and drainage, plumbing, etc. for income eligible homeowners.

Energy Assistance Programs

Winter Crisis Program- Started November 1st

Community Action has several different programs that make up the Energy Assistance Program.  Energy assistance can provide the residents of Ashtabula County with help paying their utility bills.  The assistance that is available if primarily for gas, bulk fuel or electricity, but sometimes assistance may be available for other utilities.


Energy Assistance Program assistance may either be in the form of a payment toward a current monthly bill and or setting up a plan that allows just a set amount to be paid each month based on the household income. Eligibility for these programs is usually based on the total household income.  Typically, the goal of the Energy Assistance Program is to secure continued utility service for the next thirty days, whether it is for heating in the winter or cooling in the summer.


Some of the Programs available are: Home Energy Assistance Program (HEAP), Winter Crisis Program, Summer Crisis Program, PIPP Plus, EFSP (when funding is available) and Utility Company Fuel Funds (when funding is available).


HEAP is a federally funded program administered by the Ohio Development Services Agency, and is designed to help eligible low-income Ohioans meet the high costs of home heating.  To be eligible for this program, the total household income must meet income eligibility guidelines.  HEAP, formerly known as “Regular HEAP”, pays a one-time payment for most PUCO regulated utility customers reflecting their usage for the current winter heating season as well as a credit to a bulk fuel company toward the purchase of heating oil, propane, kerosene, wood or coal. The program runs yearly from June 1st to May 31st.


The Winter Crisis Program (WCP) was formerly known as “Emergency HEAP.”  It was created to provide a onetime per heating season financial assistance to benefit to low-income households that:

  • Are threatened with disconnection of their heating source

  • Have already had service disconnected

  • Need to establish new service or pay a transfer of service charge

  • Have 25% or less of the fuel capacity of their tank


The WCP Program typically starts November 1st to and runs until March 31st or until funding is depleted. As with the HEAP Programs, this funding is available to households with a total household income that meets income eligibility guidelines.


The Summer Crisis Program (SCP) is a special component of HEAP and it provides summer cooling assistance for low income elderly households and for Ohioans with qualifying medical conditions.  This program applies to electric utilities only and usually runs from July 1st through August 31st or until funding is exhausted, whichever comes first.  The program provides a one-time payment up to $300 for regulated utility company customers and $500 for unregulated utility company customers that can be put toward:

  • Electric bill Payment or

  • Air Conditioning Unit

  • Repair of Central Air Conditioning Unit


PIPP Plus is known as the Percentage of Income Payment Plan.  PIPP Plus allows eligible households to make affordable monthly energy payments on a year-round basis. When the household pays its monthly PIPP Plus payment on time and in-full, some of their old debt as well as the rest of the current month’s bill goes away in the form of a credit on their utility account.


For more information regarding the various Energy Assistance programs- just dial